Interaction with Industry Expert: Mr. Faisal Siddiqui, Vice President, HealthCare division at Technopak Advisors Pvt Ltd.,
Mr. Faisal Siddiqui, Vice President of Healthcare division at Technopak Advisors Pvt Ltd., visited IIM Kashipur campus on 13th August 2012 as a part of the rolling guest lecture series. Technopak is a leading organization providing advisory solutions in setting up of companies in the field of Textile, Retail, Healthcare and Food & Agriculture.
Mr. Faisal did his masters in business from University of Wisconsin. He has also worked at key positions in Apollo hospital group, Fortis Healthcare, GE Health Care and Siemens.
The topic for the discussion was “Service Excellence – the new strategy paradigm”. Mr Siddiqui elucidated the changing trends and the new strategy paradigms in the service industry vis-a-vis the healthcare industry. The two key strategy areas that were discussed were “Process Optimization” and “Customer Services”. He also demonstrated briefly the healthcare sector from different
stakeholders’ point of view, the immense opportunities t
hat lie in this sector for years to come and the qualities that MBA graduates should possess to excel in the field of healthcare consulting.
The session ended with Mr. Faisal’s candid conversation with the students where he shared his personal experiences in the healthcare sector. The session was very informative and increased awareness among the students about the bright prospects in this sector.